1. Handmade nature of our decor
Each piece created by xorvalenuthep is handmade. Small variations in texture, color, and pattern are part of the character of our work.
Return Policy for xorvalenuthep
This Return Policy explains how we handle concerns about delivered handmade home decor from xorvalenuthep.
2. Reporting delivery issues
If an item arrives damaged in transit or does not match the description agreed with you, please contact us as soon as possible.
- Contact us via welcome@xorvalenuthep.world or the contact form within a reasonable time after delivery.
- Share clear photographs of the packaging and the piece so we can understand what happened.
3. Options we may offer
Depending on the situation and your location, we may offer options such as repair, replacement of certain elements, or another mutually agreed solution.
4. Custom handmade decor pieces
Custom decor pieces designed specifically for your home are created based on sketches, measurements, and written approvals shared with you. Once these items are finalized and approved, our ability to change them after delivery may be limited.
5. How to contact us about a return concern
For any question about this Return Policy or a specific order, please reach out using our contact form or by emailing welcome@xorvalenuthep.world with your order details.